Definition

Multi-year contract

A software agreement that commits you for longer than a year, usually in exchange for a lower price than an equivalent annual deal would carry.

Also known as: Multi-year deal, Multi-year agreement

A multi-year contract commits you to a product for more than a single year, most often two or three, in return for a rate an annual customer does not get. The commitment is the whole trade: the vendor gets predictable revenue, and you get the discount that buys.

What decides whether the trade is a good one is rarely the headline discount. It is the clauses around it: whether any annual uplift is capped, whether seats can be reduced part way through, and how much notice the agreement needs at the end of the full term. A three-year deal with an uncapped yearly increase and no right to shrink is a fixed obligation with a variable cost, so the discount is worth reading against the whole term rather than the first invoice.

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Multi-year contract: the trade-offs, explained · StackTrackr